Reviews

My plants arrived so securely packaged, when I said how excited I was to the courier he gave them a little shake and passed them over upside down! Inside, not a petal out of place, or a nick on a leaf. Amazing.

Excellent customer service from Dan and his team. We are delighted with our new little "in spike" Phalaenopsis - Joy Fairy Tale.

I found this website by chance and my whole shopping experience has been BRILLIANT. There was great customer support with the questions that I had (as I was buying a gift for someone in the UK and I live in NZ) and I was given good advice for which orchid to buy. Payment and tracking of the item was easy and I LOVED that I was able too see a photo of the orchid being delivered into the hands of the recipient. Fabulous work Dark Orchid.

My first Leptotoe Bicolour arived very quickly and has very nice root system developed! Well had very nice root system! Couldn't resist to mount this beauty on a piece of Oak bark found in the woods nearby. Very pleased with this purchase.

I love orchids, the Cattleya is my favourite and I have never been able to find any in the UK. I got myself this beauty as a birthday gift, it quickly arrived in beautiful packaging and in lovely condition. Very excited to see it bloom and will absolutely order more!

From advise before my first purchase all the way through to delivery has be great.I will be purchasing again in the near future..emails were answered promptly with accurate information I needed.
Excellent..
Thanks again.Martin.

Spot on customer service, really helped me get a plant that I'd been looking for awhile. Hope to get the scented blooms from this orchid soon. Thanks :)

To start my adventure with The Dark Orchid was the amazing customer service. From late night emails to offering me an alternative if I couldn't wait for an orchid to come back into stock. Then receiving my little parcel that was packed perfectly to look after the precious cargo. I think I was more excited to see the box than my cats!! Its my first attempt to grow an orchid from a baby.... Thank you Dark Orchid.

I wanted to send an orchid for a 30th birthday present for my neice who i knew to be into her orchids.Knowing absolutely nothing about orchids, this site jumped out at me. I chose an orchid by interesting name and colour. When seller knew it was a birthday present, they asked if I would like to personalise the delivery with a greeting which was a nice touch. Communication was great between me & seller and orchid arrived within days. My neice was very happy with purchase which I saw from courier delivery photo was well packaged. I am promised photos when it blooms. Happy buyer.

Very pleased with order. Will see what you have need cymbidium's please you could message me.

Beautiful packaging and plants. Thank you so much. Will definitely order again.

OMG! Such amazing service from this company. Packaging was amazing quality of product was amazing. I have one very happy birthday boy. He loves orchids and I will definitely be buying from this company again! If you love orchids at a reasonable price you need to buy from here! A****

Highly recommended company, quick delivery and packaged beautifully! Will be buying again, thank you!

JUST WOW!!

First time buying from dark orchid treated myself to 3 lovely orchids! Lovely size and lovely condition definitely be ordering again! Also the help I have received about orchids has been absolutely top tier!!

Dan a fine example of what a Boss and advisor should be. And I'm sure is staff are to.
In my case he delivered a rare orchid that was the picture of health to my door.
He sames to have a passion, what do I mean?. He motivated me with his professional advise, I knew I would succeed in raring this stunningly beautiful orchid.
Although alittle late, I would have no hesitation recommending Black orchid and theire beautiful world of orchids.
I'll be back on the 13/03/2024 to buy at least one more

This is the third orchid I have purchased from The Dark Orchid and just like the others, it is fantastic. It was well packed, arrived without delay after the cold weather, and is a healthy looking plant. I love the label they come with and considering some for my other orchids. The Dark Orchid will always be one of the few places I go to buy orchids.

received my Neo cross and it is a very nice quality and very nice packaging

I can't thank Dark Orchid for getting some new paphs in.
I bought the Paph maudiae shwarze maddona straight away being limited.It arrived in beautiful condition and flowering size.Its probably 3 weeks away flowering.
Thank you so much I will be ordering more

Fantastic customer service and delivery. Thank you for making a friends birthday a special one!

Wow! All i can say. Got to me in good time and was packed v well 150% guys. Outstanding job from you and I’m happy to get lot’s more from you. If you need a orchid get it for The Dark Orchid.. thanks guy’s and look forward to see what you have next.

Excellent communication. Very helpful. The plants were quickly despatched and very well packed, arriving in tip top condition. The packaging is first class, ideal to send to an orchid lover as a gift. I'll be keeping an eye on any new arrivals.

I am beyond thrilled to receive a lovely selection of orchids. This is my first order from The Dark Orchid. The attention to detail and the quality of the plants is very good. The packaging is wonderful and reminds me, for those old enough to remember, of the advert '...and all because the lady loves... Milk Tray'.

Exquisite, large Orchid with healthy growth and roots, I am in love with it. Beautifully packaged and super fast delivery, thank you so much. Will be back next payday!

Amazing service and exceptional packaging and presentation. I would highly recommend ordering from Dark Orchid

Healthy plant. Beautifully packaged and reasonably priced. Very happy thank you!